Cancellation Policy

  1. Reservations Guidelines
    • Check in – out time: Check-in time 14:00 hrs and check-out time at 12:00 hrs. Request for early check-in or late check-out will be subject to availability and charged accordingly.
    • Reservation: Room will be held on confirmed basis subject to 100% advance payment through credit card / cash / bank transfers. If no show, room reservation will be released by 1800 hrs on the day of arrival. CASH SETTLEMENTS OF INR 19,000/- & ABOVE REQUIRES A COPY OF PAN CARD
    • Child Tariff: Child below 05 years sharing the same room without extra bed stay on complimentary basis (Room Only). Children in the age of 05 years – 12 years will be extra charged at 50 % of the adult extra occupant rates and extra occupant charges will be levied accordingly.
    • Taxes: Subject to current governing law.
    • Amendments or Cancellation: Amendments or cancellations of arrival dates must be made 30 days prior to the date of arrival to avoid retention charges as per your reservation and must be amended / cancelled via source of booking. In case of a No-Show, one night retention charge is applicable (Individual bookings only).
  2. Guest must produce valid ID proof
    • For Indian residents: Driver's Licence, Voter's ID, Aadhar card or Passport. (PAN card shall not be considered as an ID proof)
    • For International guests and non-resident Indians: Passport and Visa / PIO Card / OCI Card (Mandatory)
    • Swimming costume: Without swimming costume, swimming in the pool is not permitted. Usage of swimming pool will be on the rules of regulations on safety, hygiene.
    • Alcohol: Consumption of alcohol is not permitted in any location of the resort.
    • YOU MAY BOOK YOUR GIR LION SAFARI TRAIL E-PERMIT ONLINE AT https://girlion.gujarat.gov.in/ AS EARLY AS 03 MONTHS & AS LATE AS 48 HRS PRIOR TO YOUR VISIT. This is the only Authenticated Website for 'GIR ONLINE PERMIT BOOKING'. E-permits are REFUNDABLE for only GIR JUNGLE TRAIL. | GIR JUNGLE TRAIL remains closed from 16th June to 15th Oct every year. DEVALIA SAFARI PARK remains closed on every WEDNESDAY. |GUIDE service, VEHICLE service and CAMERA fee information are available locally at reception centre sasan gir.
    • Travel Assistance: For any travel assistance Travel desk / Duty Manager can be contacted at +91 2877 281000. Airport transfers (If not included in package) can be arranged at an extra cost.